Kovai Medical Centre and Hospital is the most trusted multi-specialty hospital in the Southern Indian City of Coimbatore.  The hospital has a dedicated COVID-19 patient isolation ward equipped with an  Agfa CR 35-X system.

When the system broke down, Agfa channel partner Engineer Mr. Senthil reacted quickly.  The system was up and running again within 24 hours after the breakdown call.  The customer appreciated Agfa’s prompt response in this though lock down situation and expressed its gratitude in this letter.