It was a well planned and precisely executed installation on urgent request of Govt. Medical College-Kilpauk for Agfa DRYSTAR AXYS .
They are an existing user of Agfa CR and printers located in Chennai, southern part of India.
There was a need for an additional printer in the isolation ward of Covid -19 (Corona virus) patients on 20th March.
Mr. Siva Raman, Service Lead for south zone along with Mr. Harshavardhan, FSE with Agfa service partner-Metis Medical Services, managed to complete the initial preparation for installation remotely so that time spent in the isolation ward is minimal. The FSE at site was briefed about the precautionary measures and safety aspects of entering the isolation ward with help of hospital staff.
We appreciate the efforts from the field service team who is working in acute situation.